About the role

Join the UKs largest infrastructure group and work on some of the biggest projects the world has ever seen. Projects that will support and shape the world of tomorrow for millions of people and enable you to build a successful career.

We are passionate about sustainability, so as a Communications Graduate with us, you will be part of a cohort and be assigned Corporate Social Responsibility Projects that are changing the construction industry for the better.

Balfour Beatty is also aleading member ofthe 5% Club, which is now in operation in over 200 companies. The 5% Club, members aspire to achieve 5% of their workforce in earn and learn positions (including apprentices, sponsored students, and graduates on formalised training programmes)

Here at Balfour Beatty, our work inspires communities and advances society. It is therefore essential that we provide excellent customer service and communication to reach all those individuals and organisations our projects touch. Working in our Customer and Social Value Team you will be responsible for supporting project teams with customer service and communications activity to improve customer satisfaction and ensure the impacts and benefits of our projects are communicated appropriately.

What you'll be doing

Supporting our Customer Lead in embedding a customer-focussed approach and culture across projects teams, improving customer satisfaction
Provide a critical link between delivery teams and internal/external customers and stakeholders
Enhance and protect the reputation of our projects through production of effective, engaging communications across multiple channels
Support internal communications within project teams to help embed a one team approach
Support the planning and delivery of community engagement events, public information/exhibition events, community liaison working groups (as required) and charity events to support local communities/charities.
Act as the interface between the project team and affected landowners and stakeholders to protect the reputation of the project and Balfour Beatty more broadly
Support award entry submissions and identify opportunities to showcase the project internally and externally
Support social value volunteering on our projects and ensure this is publicised through social media and other channels

This role will be based in Bradford.

Who we're looking for

  • A minimum 2:2 in any related degree.
  • Eligibility to work and live in the UK at the time of joining
  • Ideally hold a UK drivers license at the time of joining
  • A self-starter able to quickly build relationships internally and externally through effective written and verbal communication
  • Be able to quickly source and interpret technical information from a variety of sources and translate into customer-friendly written communications
  • Be able to demonstrate creativity through the use of multi-media communications to reach all audiences
  • Confident in engaging with external customers and stakeholders at face to face events/working groups
  • Competent in the use of MS Office applications plus experience of using graphics and or video editing software desirable

Why work for us

Alongside the amazing opportunity, support and pride that you'll gain from developing your career with one of the worlds foremost infrastructure giants, you'll also enjoy:

2-year graduate programme
competitive and regularly reviewed salary
contributory pension scheme
Flexible and generous benefits package
Company car (dependant on role)
Your professional institution fees covered by us

About us

For more information about what you can expect as a Balfour Beatty Graduate and whats involved in the scheme, visit our website here to learn more. Should you require any additional support with your application, please contact early.careers@balfourbeatty.com

Closing Date applications are open until 17th May 2024, but we would encourage you to apply as soon as possible. Balfour Beatty reserves the right to remove adverts should application numbers reach a maximum before this date.

We have a UK Diversity and Inclusion Action Plan, to find out more you can read our UK Action Plan in full here

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As a Disability Confident Employer, we are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found at: https://disabilityconfident.campaign.gov.uk/



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