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About the role

Balfour Beatty has an exciting opportunity for a Driver Riskdministrator to join our Fleet business unit to work in Derby.

Role Purpose

To support the Driver Risk Management (DRM) part of Asset & Technology Solutions. The role would span across several service streams, including driver training, permit to drive, telematics fuel cards, driver licencing and Dash Cams.

The focus of this role is responsibility for managing, monitoring, and maintaining Driver Risk for the whole of Balfour Beatty (as well as some external clients) - heavily involved in Permit to Drive which is a risk profiling system that uses inputs like licence checks and telematics performance to ensure we are checking every driver who drives on behalf of Balfour Beatty (approx.. 15,000 drivers) and identifying any risks to the business (due to driving history, including accidents, thefts and licence endorsements). This process is also tied into the company car / car allowance process in conjunction with employee services / vehicle allocations to ensure we are giving vehicles to compliant drivers in a timely manner.

This is an ever-changing industry, so the role will require adaptation and lends itself to growth within the team.

More information on Driver Risk Management and the wider connected business can be found below via the below article and case study:

FleetNews (industry leading publication):

https://www.fleetnews.co.uk/features/balfour-beatty-from-zero-harm-to-zero-emissions

Driving For Better Business Case Study:

https://www.drivingforbetterbusiness.com/case-studies/business-champion/balfour-beatty/

What you'll be doing

As a Driver Risk Administrator, you will have the following accountabilities:

• Develop your skills in IT and all Microsoft packages especially excel.
• Assist in the creation and distribution of management information reports after formal training has been provided.
• Arranging training both associated to permit to drive and additional clients, ensuring our external trainers calendars are adequately filled - training revenue is maximised.
• Resolving issues customer have raised.
• Dealing with customers via phone, email and face to face meetings.
• Provide general administration support to line manager and wider team.
• Working with clients to understand their unique reporting requirements.
• Learn about telematics and assist with the management of the online web portal.
• Troubleshooting complex queries
• Opportunity to support driver risk related events including Boots on the ground, Stand Down and Mobilisations of contracts, these can take me all over the UK to promote road safety as well as the rest of services the team delivers

Who we're looking for

You will need the following:

• Communication, interpersonal and customer relationship skills.
• Experience in Administration.
• Time management.
• Excellent IT and PowerPoint presentation building skills.
• Problem solving under pressure.
• Self-motivated.

Why work for us

Day in, day out, our teams deliver some of the UKs most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasnt rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package thats right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more

About us

Asset & Technology Solutions provides innovative, safe and sustainable solutions to the Balfour Beatty projects across the UK. Our wide range of equipment and services includes HGVs, tower and crawler cranes, piling equipment, CCTV and security services, survey services and drones, suction excavators, sweepers, modular accommodation and much more.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com

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