About the role

Customer service sits at the heart of our organisation, we consider the customer at every stage in our delivery chain and deliver an exceptional customer experience. We consistently evaluate our performance before, during, and after each project which helps us to leave a positive legacy wherever we operate. Great customer service is celebrated in our business, we believe in rewarding our staff who deliver this and who have a positive impact on our customers and the communities in which we operate. We have a number of opportunities to join our Customer teams. These can either be office based or out in the field in the community where we are working.

What you'll be doing

If you want to be part of our passionate Customer team who are integral to the work we do we would love to hear from you. We are looking for talented customer service professionals and can offer opportunities in the North West and West Midlands.

Who we're looking for

We are looking for talented customer service professionals and can offer opportunities in the North West and West Midlands.

Why work for us

Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

About us

Balfour Beattys Gas & Water teams work in the UK and internationally, providing expertise and experience to support a stable and safe supply of these vital services. Working on long-term, large-scale contracts, we build close, collaborative relationships with our clients. Our teams bring technical knowledge and in-depth industry experience to projects, provide exceptional customer service and introduce innovative approaches to minimise disruption to local residents, businesses and the environment. Our water operations cover the whole lifecycle of networks, including clean and waste water mains, metering, treatment facilities and other essential infrastructure. Working closely with the supply chain, we employ industry-leading approaches like BIM and offsite construction to bring cost and time efficiencies to projects. In the gas sector, we work to expand and renew underground mains, often in busy and high-impact residential and commercial areas. We work closely with clients to manage and plan work intelligently in these areas, minimising the impact this essential work has on local communities. We value diversity and celebrate individual differences, believing that our inclusive culture helps the business continue to grow as a strong, dynamic and innovative organisation. Balfour Beatty is a corporate signatory to WISE (Women in Science & Engineering) and a member of Stonewall's Diversity Champions programme. Our aim is to attract more people from diverse backgrounds to help us build on our inclusive culture. We are a member of the workingmums.co.uk Top Employers' Charter through which we demonstrate our commitment to enabling parents to progress and enhance their careers whilst managing the challenges of family life. Balfour Beatty is also Gold Award holders in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists
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